SmarterWaysProductions

FAQ

Answers to the most important questions about our AI products

What is Andromeda?

Andromeda is our premium AI software that combines multiple leading language models. It includes all models from Gemma 2B (V0) to Mixtral latest (V6) and offers maximum performance for professional applications, text generation, and complex AI tasks.

How does licensing work?

Each purchase includes a lifetime license for the corresponding AI model. After purchase, you receive a download link and your license is activated in your profile.

What are the system requirements?

Windows 10/11, at least 8GB RAM (16GB recommended), GPU optional but recommended for better performance. Detailed requirements can be found in the product description.

Are there updates?

Updates: Always free! Improvements to the software, bug fixes, and optimizations for existing models.

Upgrades: New AI models or major version jumps (e.g., Andromeda V8) may incur separate costs as they offer new technologies and extended features.

Can I test before purchasing?

Yes! We offer a free demo version (Gemma 2B) for download. This shows you the basic functions of our software. The demo contains only the Gemma 2B model, while the full version includes all models from V0 to V6.

Which payment methods do you accept?

We accept all common credit cards, PayPal, SEPA direct debit, and other payment methods through our partner Paddle.

Do you offer technical support?

Yes, our support team helps you with installation and usage. Contact us at support@smarterwaysproductions.com

Is a refund possible?

For digital products, the right of withdrawal applies until download. In case of technical problems that we cannot solve, we refund the purchase price.

Was the name 'Andromeda' for the software inspired by the TV series of the same name?

No, the name of our Andromeda software was not inspired by the TV series 'Andromeda'. In fact, we weren't even familiar with the series at the time we chose the name.

We chose 'Andromeda' out of our enthusiasm for astronomy, specifically for the Andromeda Galaxy. The name also sounds futuristic, powerful, and elegant to us, which perfectly fits our vision of modern, powerful, and user-friendly AI software that brings science fiction reality to your PC. Our Andromeda is an independent development born from passion for local AI technology.

May I use Andromeda for commercial purposes or in my company?

Yes, the license acquired with the one-time purchase of Andromeda explicitly entitles you to private and commercial use of the software.

You may use Andromeda in your company, for your business, or as part of your self-employed activities to increase your productivity, automate workflows, and process your data locally.

Important: The license entitles you to use the software. However, reselling the acquired Andromeda license to third parties is not permitted.

More questions?

Our support team is happy to help you!

Get in touch