Terms and Conditions
Last updated: December 22, 2024
1. Scope of Application
These Terms and Conditions ("Terms") govern the use of software developed and published by SmarterWaysProductions ("we", "us", "Provider").
Our software is distributed exclusively through Steam (Valve Corporation). The purchase process, payment, delivery, and refunds are governed by Steam's Subscriber Agreement. These Terms apply to the usage of our software after acquisition.
2. Provider Information
SmarterWaysProductions
Ricky Tom Kluegl
Saarlandstrasse 93
55411 Bingen am Rhein, Germany
Further details can be found in our Legal Notice.
3. Product Description
We develop AI-powered desktop software that runs locally on your computer. Our products are designed to work offline after installation, ensuring your data stays on your device.
Detailed product features, system requirements, and pricing are available on the respective Steam store pages.
4. Purchase and Delivery
All purchases are processed through Steam. By purchasing our software on Steam:
- You agree to Steam's terms and conditions
- Payment is handled by Steam
- The software is delivered directly to your Steam library
- Refunds are subject to Steam's Refund Policy
We do not process payments or handle refunds directly. For any purchase-related issues, please contact Steam Support.
5. License and Usage Rights
By acquiring our software, you receive a non-exclusive, non-transferable license to use the software:
- Permitted: Personal and commercial use on your own devices
- Permitted: Installation on multiple personal devices linked to your Steam account
- Prohibited: Resale, redistribution, or sublicensing
- Prohibited: Reverse engineering (except as permitted by law)
- Prohibited: Circumventing license protection
The license is tied to your Steam account. Violation of these terms may result in license revocation.
6. Updates and Support
- Updates are delivered automatically through Steam
- We provide support via support@smarterwaysproductions.com
- Community support is available through our Discord server
7. Warranty
Statutory warranty provisions apply. The software must correspond to its product description on Steam.
- Report defects to our support team
- We will provide fixes or workarounds where possible
- For purchase-related issues, Steam's policies apply
8. Limitation of Liability
We are liable only for:
- Intent and gross negligence without limitation
- Breach of essential contractual obligations (limited to foreseeable damages)
- Personal injury according to statutory provisions
- Claims under the Product Liability Act
Any further liability is excluded to the extent permitted by law.
9. Data Protection
Our software runs locally on your device. We do not collect personal data through the software itself.
For information about data processing on our website, see our Privacy Policy. For Steam-related data processing, refer to Steam's Privacy Policy.
10. Applicable Law and Dispute Resolution
These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The European Commission provides an online dispute resolution platform: ec.europa.eu/consumers/odr
We are generally willing to participate in consumer dispute resolution procedures.
11. Final Provisions
Severability: If any provision of these Terms is invalid, the remaining provisions remain in effect.
Changes: We may update these Terms. Continued use of the software after changes constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at: contact@smarterwaysproductions.com
Related documents: Legal Notice | Privacy Policy | Cookie Policy